‘Work Smarter Not Harder: Choosing Questions that Consistently Produce Rich Responses’ (with Amber Tedesco, RIVA Market Research and Training Institute Chief Executive Officer) – Noon east/11 am central on Friday, April 4, 2025
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- What’s the reason at times it seems the work we put into a project takes so long?
- Is there a clear purpose statement?
- Am I asking too many questions in the guide?
- What should I be focusing on?
This webinar will discuss those questions, and which questions produce rich responses.
‘Moderator Neutrality: Avoiding Trigger Points When the Moderator is Emotionally Attached to the Topic’ (with Jo Ann Hairston, Co-Founder and Master Moderator) – Noon east/11 am central on Friday, September 12, 2025.
- We’ve all heard the phrase that moderators should be neutral in their approach to the topic and refrain from letting our emotional baggage interfere with obtaining the data. But what does neutral mean?
- How do we maneuver around our very human traits of having a point of view about the findings or what we wish the outcome would be on behalf of our clients?
- What do we do when we have opinions on topics or when it is emotionally triggering?
This webinar will answer those questions.